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How do I cancel my auto-renewing enrolment?
How do I cancel my auto-renewing enrolment?

Information about how you can stop your child's enrolment from auto renewing at the end of the current enrolment period.

Updated over 5 months ago

Should you decide that you'd like to stop your child’s ongoing enrolment, there are two ways you can do that based on whether your plan is configured to automatically renew or not.


Auto-renewing Plans

For auto-renewing plans, simply opt out of the auto-renewal option at any time to stop your enrolment being renewed at the end of the current plan period, which is determined by your plan duration, either term or yearly.

You can do this by clicking the "Cancel program" link when viewing your child's enrolment in the "Manage program" section in your Parent Portal.


Non auto-renewing Plans

For non auto-renewing plans, your enrolment will stop at the end of your current plan period, which is determined by your plan duration, either term or yearly.

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