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How to start a Support Chat

This article will demonstrate how to locate and initiate a Support Chat with the Support Team.

Updated over 5 months ago

How to Use Euka Support Chat: Benefits and Steps

If you ever have any questions or issues, our support team is here to help! Simply follow these steps to chat with a support team member: Using Euka Support Chat offers prioritised and faster assistance compared to email, making it the preferred method for timely help.

1. Locate the chat icon in the bottom right hand corner of your screen.


This image is taken from Euka's Help Centre - You can click this link to visit the Help Centre from here.


2. Choose the option that best fits your question or issue. After selecting an option, you will be guided through a series of prompts designed to narrow down your issue for faster assistance.

From here, you'll be prompted to enter your question or issue followed by the option to connect with a support team member should you not find the answer you're looking for from our generated response. We're ready to assist you in any way we can!

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