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How to start a Support Chat

This article will demonstrate how to locate and initiate a Support Chat with the Support Team.

Updated over 2 weeks ago

How to Use Euka Support Chat: Benefits and Steps

If you ever have any questions or issues, our support team is here to help! Simply follow these steps to chat with a support team member: Using Euka Support Chat offers prioritised and faster assistance compared to email, making it the preferred method for timely help.
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1. Locate the chat icon in the bottom right hand corner of your screen.


This image is taken from Euka's Help Centre - You can click this link to visit the Help Centre from here.


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2. Choose the option that best fits your question or issue. After selecting an option, you will be guided through a series of prompts designed to narrow down your issue for faster assistance.

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From here, you'll be prompted to enter your question or issue followed by the option to connect with a support team member should you not find the answer you're looking for from our generated response. We're ready to assist you in any way we can!
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