At Euka, we understand that your preferred email address can change over time or you may no longer have access to it. This can sometimes create confusion and inconvenience, especially if you use that email address for your Parent Portal login or to receive important notifications from us.

But don't worry, we've got you covered. To ensure you always have access to your portal and stay updated with important information, we offer the option to change the email address linked to your parent portal.

Changing your email address is a simple process. All you need to do is contact our Customer Support team through our Support Chat feature, located in the bottom right hand corner of our website. Alternatively, you can also reach us through other available support contact options.

To start the process, simply click on the Support Chat button on our website and one of our friendly team members will be happy to assist you. If Support Chat is not available, you can also find our contact information and other support options on our Contact Us page.

We recommend using the Support Chat option as it offers a quick and efficient way to get in touch with us. Our team is available to assist you during operating hours, which can be found on our website.

Once you've contacted us, we will guide you through the process of changing your email address. Our team will verify your identity for security purposes, and once that's done, we will update your email address in our system.

We understand the importance of keeping your account information up-to-date, and we are always here to help you. If you have any other questions or concerns, please don't hesitate to reach out to us. We are committed to providing you with the best support possible and ensuring you have a smooth experience with Euka.