Parent Portal
Navigation of the Parent Account; Management, Billing, Shared Access, Student Documents
20 articles
- How do I change the email address linked to my Parent Portal?Information about how to change the email address used to log into your parent portal and for email notifications.
- Parent Portal - Complete Enrolment GuideThis article explains how to gain/retrieve access to your child/ren's course material post payment
- How do I change my Account details?How do I change my parent details like name, password and email.
- How do I update my payment details?Information about change payment details like your credit card details
- Where can I view my billing history?Information about how to view historical billing information
- How do I provide access to someone else so they can view student information?Information about how you can share access to another trusted individual to view your student's information
- Ready To Re-Enrol Prior To Your Auto Renewal DateCan I enrol in the next Term/Grade ahead of my set renewal date?
- How do I cancel a Premium Service?Information about cancelling a Premium Service such as the Government Registration Service or Premium Reporting.
- Instalment Plan - Missed PaymentMy child has lost access due to an unsuccessful instalment debit. How do I fix this and pay out the outstanding balance?
- How can I remove an Expired Card from my Euka Account?How can I remove an expired card associated with my child's enrolment?
- Reporting - FAQsStill have further questions regarding reporting? We've got you covered!
- Understanding Termly Academic Transcripts and Grade ReportsHow can I download an academic record? Where can I create one? What are they used for?
- Understanding Auto-renewalsWhat is an auto-renewal? How can I check if my enrolment will auto-renew?
- Changes to Euka’s Yearly Instalment Plans
- Understand the new Reports experienceDiscover how our updated reporting experience makes it easier than ever to follow your child’s learning journey, clearly, confidently and at a glance.
- End of Term and Grade CertificatesWhere to find, generate, and download your child's certificates.
- Navigating Your Student Programs PageHow to access Activity/Answer sheets, Accessing Reports, and Third-party services.
- Downloading and Printing Activity Sheets and Answer Pages (New Learning Experience)Where can I find activity sheets? Where can I find the answer pages? Can I download and print activity and answer sheets?
- Understanding the Achievements PageWhat is the Achievements Page? Where can I find it? Which certificates are awarded?
- Viewing Your Student's Subject List in the Parent PortalWhere can I find what subjects are being covered?