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Parent Portal Explained (Navigation Guide)
Parent Portal Explained (Navigation Guide)

What is the Parent Portal? How do I access the Parent Portal? What can I find in the Parent Portal?

Updated over a week ago

Welcome to the Parent Portal!

This is your Parent Hub, allowing you to manage your child’s Euka enrolment and access key features to support their learning journey.


What is the Parent Portal?

The Parent Account is where you can manage payments, purchase additional grade levels or terms, select electives, access premium services, and much more.

Please click here for a quick navigation video of the Parent Portal


How Do I Access the Parent Portal?

Once you have completed the checkout process and received your enrolment confirmation email, you will be able to set up a password for your Parent Portal.

  • Your username is the email you used at the checkout.

  • Once your password is set up, you can access the Parent Portal via the Login tab on our website.

  • You can also use this link to log in


What You Will Find in the Parent Portal:

The Parent Account is organised into four main tabs for easy navigation.

1. Manage Programs Tab

This tab allows you to manage programs, premium services, and billing.

  • Program Section:

    • View your program’s status and expiry date.

    • Cancel your program’s auto-renewal.

    • Cancel and request a refund within 7 days of purchase.

    • Purchase premium services if not selected at checkout.

    • Re-enrol and purchase the next term or grade-level materials.

  • Premium Services Section:

    • Access and complete your Government Registration Service Questionnaire if purchased.

    • Download your child's Education Plan within 24 hours of completing the questionnaire.

    • Change your third-party service grade level (Matific and Literacy Planet for Primary, Mathspace for Secondary).

  • Billing Section:

    • Update or change your card details.

    • View past invoices and any missed payments.

    • Change your home billing address.

      Please click here for a quick video on navigating the Manage Programs Tab.


2. Student Documents Tab

This section provides key educational documents to support your child’s learning.

  • Scope and Sequence Documents: View the curriculum coverage for each subject.

  • Parent Planner: Access structured guidance for homeschooling.

    Please click here for a quick video on accessing the Student Document Tab


3. Account Details Tab

Manage your personal account settings in this section.

  • Change Email Address: Update the email associated with your Parent Account.

  • Reset Password: Securely update your login credentials.

Please click here for a quick video on accessing the Account Details Tab


4. Shared Access Tab

Share access to the Parent Account with another person, allowing them to manage the account alongside you.

Please click here for a quick video on accessing the Shared Access Tab


This guide ensures you can navigate your Parent Account with ease. If you have any further questions, please contact our support team!

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